Certification Process

The certification process is designed to ensure that organizations meet the required standards and can consistently deliver high-quality products and services. Here’s a basic overview of the stages involved:

Stage 1

To evaluate the organization’s readiness for the full certification audit.

The audit team reviews the organization’s documentation, including policies, procedures, and records, to ensure that they align with the relevant standards and requirements.
Identification of any gaps or areas requiring improvement before proceeding to the full certification audit.

Stage 2

Objective: To assess the organization’s compliance with the certification standards.

The audit team conducts a thorough examination of the organization’s processes and practices. This includes interviews with staff, observation of operations, and a review of records.
A detailed audit report highlighting compliance, non-conformities, and opportunities for improvement. Successful completion of Stage 2 may lead to certification.

Stage 3

Objective: To address any non-conformities identified during Stage 2.

The organization is required to correct and address any non-conformities or issues noted in the audit report. This involves implementing corrective actions and providing evidence of these corrections.
Verification that corrective actions have been effectively implemented. The organization may be required to undergo a follow-up audit if significant issues were identified.

Stage 4

Objective: To ensure ongoing compliance and continuous improvement.

Regular surveillance audits are conducted at planned intervals (e.g., annually) to monitor the organization’s adherence to the standards and to verify that improvements are sustained.
Ongoing certification status, with recommendations for further improvement as necessary.

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